Legal notice

The offer and sale of products on our website ("www.leblu.it") are governed by these General Conditions of Sale. The products purchased on www.leblu.it are sold directly by Le Blu S.r.l. Unipersonale ("the Seller"), with registered office in Italy, Zona Asi Sud c/o Polo della Qualità, 81025 Caserta, Iscr. Caserta Business Reg., C.F. 03404510616 and VAT number 03404510616, R.E.A. THERE IS 241535.

You can request any information through our assistance services by contacting Customer Service. If you need further information go to the Customer Service area. You will be able to find information regarding orders and shipments, refunds and the return of products purchased on www.leblu.it. Remember that you can always contact the Seller via email at the following email address: commerciale@leblu.it. For any other legal information, consult the sections: General Conditions of Use, Privacy Policy and Right of Withdrawal.

1. Our commercial policy

1.1
The Seller offers the products for sale on www.leblu.it exclusively to its end users who are "consumers".

1.2
When we talk about "consumer" we refer to any natural person who acts on www.leblu.it for purposes not related to their commercial, entrepreneurial or professional activity, if any. If you are not a "consumer", we invite you to refrain from concluding commercial transactions on www.leblu.it.

1.3
In consideration of its policy, the Seller reserves the right not to process orders from parties other than the "consumer" or in any case to orders that do not comply with its policy.

1.4
These General Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on www.leblu.it between users of www.leblu.it and the Seller.

1.5
However, the General Conditions of Sale do not regulate the supply of services or the sale of products by parties other than the Seller who are present on www.leblu.it via links, banners or other hyperlinks. We advise you, before placing orders and purchasing products and services from parties other than the Seller, to check their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of sales operations. electronic commerce between users of www.leblu.it and third parties.

2. How to conclude the contract with the seller

2.1
To conclude the purchase contract for one or more products on www.leblu.it, you will have to complete the order form in electronic format and send it to the Seller, electronically, following the relevant instructions.

2.2
Before proceeding with the purchase of the products, by sending the order form, you will be asked to carefully read the General Conditions of Sale and the Information on the Right of Withdrawal, to print a copy using the print command and to memorize it. or to reproduce a copy for your personal use.

We will also provide you with a summary of the contractual conditions that we propose for the purchase of the products, which contains a reference to the General Conditions of Sale and a summary of the information on the essential characteristics of each product ordered with the relative price (including all taxes or applicable taxes), the means of payment that you can use to purchase each product, the methods of delivery of the products purchased, the methods of processing of complaints by the professional, the shipping and delivery costs; as well as the references and the geographical and email address of the Seller and the date by which the Seller undertakes to deliver the goods.

The Seller will also provide you with a summary of the conditions and methods for exercising your right of withdrawal and the methods and times for returning the purchased products (taken from the Return Form). You will also be provided with information on the circumstances in which you will lose the right to withdraw from the contract. If applicable to the purchase, you will be informed that, in the event of withdrawal, you will have to bear the cost of returning the products.

In any case, you will be reminded of the existence of the legal guarantee of conformity of the products, you will be provided with the contact details of our after-sales assistance service and we will remind you, finally, of the possibility of using the platform for alternative resolution extra-judicial dispute resolution, accessible on the website http://ec.europa.eu/odr , made available by the European Commission.

2.3
In the order form, displayed immediately before the conclusion of the purchase contract, we will provide you with summary information about the essential characteristics of each product ordered, the price (including all applicable taxes or duties) and the shipping costs (herein including any additional costs incurred by you for choosing a different and/or faster type of shipping and delivery than the standard one). The contract is concluded when the Seller receives your order form electronically, after verifying the correctness of the data relating to your order.

2.4
The order form will be archived in our database for the period of time necessary to process the orders and in any case within the terms of the law. You will be able to access your order form by consulting the My Order section.

2.5
When proceeding with the transmission of the order form you will be warned that such forwarding implies the obligation to pay the indicated price. Before proceeding with the transmission of the order form, you will also be asked to identify and correct any data entry errors.

2.6
The language available to conclude the contract with the Seller is Italian.

2.7
Once the contract is concluded, the Seller will take charge of your purchase order.

2.8
The Seller may not process your purchase orders that do not provide sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform you by email that the contract is not concluded and that the Seller has not processed your purchase order, specifying the reasons.

If the products presented on www.leblu.it are no longer available or on sale at the time of your last access to the site or sending the order form, it will be the Seller's responsibility to notify you promptly and in any case within thirty (30) days starting from the day following the day on which you have sent your order to the Seller, any unavailability of the products ordered. In case of forwarding the order form and payment of the price, the Seller will refund, without undue delay, the amount already paid by you and the contract will be considered terminated between the parties.

2.9
By electronically transmitting the order form, you unconditionally accept and undertake to observe, in relations with the Seller, these General Conditions of Sale. If you do not agree with some of the terms reported in the General Conditions of Sale, we invite you not to submit the order form for the purchase of products on www.leblu.it.

2.10
By submitting the order form you confirm that you know and accept the General Conditions of Sale and the further information contained in www.leblu.it, also referred to via links, including the General Conditions of Use, Privacy Policy and Right of Withdrawal .

2.11
Once the contract is concluded, the Seller will send you, by email, a receipt of the purchase order, containing the General Conditions of Sale and the summary document on the Right of Withdrawal and therefore, all the information already contained in the summary of the contractual conditions displayed before purchasing.

3. Guarantees and indication of the prices of the articles

3.1
On www.leblu.it only products bearing the LE BLU brand are offered for sale and purchased directly by the Seller from the fashion house and/or the manufacturer authorized by the fashion house.

3.2
The Seller does not sell used, irregular or lower quality products than the corresponding standards offered on the market.

3.3
The essential characteristics of the products are presented on www.leblu.it within each product sheet. However, the images and colors of the products offered for sale on www.leblu.it may not correspond to the real ones due to the Internet browser and monitor used.

3.4
Product prices may be subject to updates. Check the final sales price before submitting the relevant order form.

3.5
Purchase requests from countries not included among those displayed on the splash page cannot be accepted by the Seller.

3.6
All products are equipped with an identification tag attached with a disposable seal. We ask you not to remove the tag and related seal from the products purchased, of which they constitute an integral part

3.7
The Seller, in the event of exercising your right of withdrawal, has the right not to accept the return or not to fully refund the sums paid for the purchase, in relation to those products that do not have the relevant tag or that have been altered in the their essential and qualitative characteristics or which have been damaged.

3.8
All products sold by the Seller are covered by the twenty-four (24) month legal guarantee for defects of conformity, in accordance with the applicable law, art. 133 of the Consumer Code. In any case, the warranty action expires within twenty-six (26) months from delivery of the products. The lack of conformity can be communicated to the Seller by contacting Customer Service. In case of lack of conformity, pursuant to articles 135-bis and following of the Consumer Code, you have the right to request repair or replacement of the product. In the event that the aforementioned remedies are not possible or are excessively onerous, you will be entitled to a reduction in the price paid or termination of the sales contract, pursuant to article 130 of the Consumer Code. In this latter case, you will be required to return the product at the Seller's expense and, upon receipt of the product by the Seller, you will be entitled to receive a refund of the price paid.

4. Payments

4.1
To pay the price of the products and the related shipping and delivery costs you can follow one of the methods indicated in the order form. In no case will you be charged costs higher than those actually incurred by the Seller, in relation to the payment instrument chosen by you.

4.2
In case of payment by credit card, the financial information (for example, the credit/debit card number or its expiry date) will be forwarded, via encrypted protocol, to Banca Unicredit or to other banks, which provide the relevant remote electronic payment services, without third parties having access to them in any way.

Furthermore, this information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the relevant refunds in the event of any product returns, following exercise of your right of withdrawal.

5. Customer Service

You can request any information through our assistance services by accessing the Customer Service area. As a seller or on behalf of and in collaboration with the Seller, after the conclusion of the purchase Le Blu S.r.l. may contact you to provide further support and assistance.

6. Returns and Refunds

Consult the Information on the Right of Withdrawal, an integral part of these General Conditions of Sale.

7. Privacy

7.1
You can obtain information on how we process your personal data by accessing the Privacy Policy.

7.2
Please also read, if you have not already done so, our General Conditions of Use because they contain important information on how we process the personal data of our users and on the security systems adopted.

7.3
For any other information on our Privacy Policy you can send requests to the following email address: commerciale@leblu.it or to the address of our administrative and operational headquarters of the Seller LE BLU S.r.l., Via degli Artigiani, 9, 80040 San Sebastiano al Vesuvio (NA), Italy.

8. Applicable law and dispute resolution

8.1
The General Conditions of Sale are governed by Italian law and in particular by legislative decree 6 September 2005 n. 206, on the consumer code in Chapter I "Consumer rights in contracts", with specific reference to the legislation on distance contracts and the legislative decree of 9 April 2003 n. 70 on certain aspects concerning electronic commerce.

8.2
In the event of disputes arising from the General Conditions of Sale between LE BLU and each of its end users, we inform you that the European Commission provides a platform for the alternative out-of-court resolution of disputes, accessible on the website http://ec.europa. eu/odr .

9. Edit and update

The General Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on www.leblu.it.

11. Information on Le Blu S.r.l. Single-member.

Le Blu S.r.l. Unipersonale

Registered office: Asi Sud area c/o Polo della Qualità · 81025 Caserta · Tel. +39 081 7716966 · Fax. +39 081 7716984

Administrative and Operational Headquarters: Via degli Artigiani, 9 · 80040 San Sebastiano al Vesuvio · Tel. +39 081 7716966 · Fax. +39 081 7716984

P.I. 03404510616 - NO. R.E.A.: CE 241535